The System Behind Quality Delivery

StackOps: Delivery Operations

We don't just place operators and walk away. StackOps is the delivery infrastructure that ensures consistent quality: KPI tracking, QA systems, SOPs, and performance coaching built into every engagement.

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What's Included in Every Engagement

StackOps isn't an add-on. It's the foundation of how we ensure operators deliver quality work from day one.

Weekly KPI Reviews

Every operator has measurable targets. We track delivery volume, QA error rates, turnaround times, and communication responsiveness. You get visibility, not surprises.

Campaigns delivered per week

QA error rate (<X% target)

Average turnaround time

Response time on briefs

QA Checklist Library

Pre-built QA checklists for every deliverable type: email campaigns, ad creatives, Shopify updates. Consistent quality across every task.

Email: Links, rendering, UTMs, copy review

Ads: Specs, copy limits, CTA placement

Shopify: Cross-browser, mobile, checkout flow

Reporting: Data accuracy, formatting, insights

SOP Templates

Your operators don't start from scratch. We provide role-specific SOP templates that you can customize. Faster ramp-up, consistent processes.

Campaign briefing workflows

Approval and revision processes

Client communication templates

Escalation procedures

Performance Coaching

Our team coaches your operators on performance gaps before they become problems. We invest in their growth so you get better output over time.

Monthly skill assessments

Targeted training recommendations

Tool proficiency upgrades

Communication coaching

Your Support Infrastructure

Beyond systems, you get a team invested in your operators' success.

Client Success Manager

Your dedicated point of contact for all operational questions and escalations.

Performance Monitoring

We track operator KPIs and flag issues before they impact your deliverables.

Backup Bench Ready

Pre-certified backup operators in each role family for rapid replacement.

Job Board vs Delivery Infrastructure

Typical Job Board

✕You hire, you manage, you're on your own
✕No standardized quality processes
✕No visibility into performance
✕Replacement = start from scratch
✕Generic candidates, generic results

Staff Stack with StackOps

✓We hire AND provide delivery infrastructure
✓QA checklists and SOPs from day one
✓Weekly KPI visibility and reporting
✓Backup bench for rapid replacement
✓Role-certified operators for your vertical

Ready for Delivery Infrastructure?

Get StackOps-backed operators ready in 7 days. Quality delivery without the overhead.

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