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Staff Stack
Staff Stack's Internal Assessment

StackCertified: AI-Operator

StackCertified is our own internal assessment, run on real agency work. Every operator passes role-specific tests, AI workflow proof, and communication simulations before they ever meet you. It is not a third-party or vendor certification.

StackCertified email marketing operator
Retention Operator
StackCertified ad ops operator
Paid Media Operator
StackCertified Shopify developer
Shopify Developer

The 4-Part Assessment Process

We don't just interview. We test for the skills that matter to agencies: practical execution, AI fluency, and async communication.

Step 1

Role-Specific Practical Test

Timed, hands-on tests for each role: Klaviyo email builds, ad account QA audits, Shopify bugfixes. Not generic assessments — real agency work.

Example Tasks

  • Build a 3-email abandoned cart flow in Klaviyo (45 min)
  • QA an ad account for UTM/pixel issues (30 min)
  • Fix a Shopify theme bug from a client ticket (60 min)
Step 2

AI Workflow Proof

We require proof of AI-assisted work: prompt → output → edits → final deliverable. We hire operators, not button-pushers.

Example Tasks

  • Show us a prompt-to-email workflow
  • Demonstrate AI-assisted copy editing
  • Walk through an AI-augmented design process
Step 3

Communication Simulation

Async-first communication matters. We test for Loom recording, written updates, and escalation messaging.

Example Tasks

  • Record a 2-minute Loom walkthrough
  • Write a 5-bullet status update
  • Draft an escalation message for a blocked task
Step 4

Shareable Scorecard

You get a candidate scorecard: test scores, sample outputs, tool fluency checklist. Real data for real hiring decisions.

Example Tasks

  • Test scores by category
  • Sample deliverable from practical test
  • Tool proficiency ratings (Klaviyo, Meta, Shopify)

Assessment Tracks by Vertical

Each role has dedicated test content designed for agency work. No generic assessments — just real skills for real delivery.

Retention & Klaviyo

  • Klaviyo Email Builder
  • Email Designer (Figma → Email)
  • QA Specialist
  • Copywriter
  • Flow Strategist
  • SMS Specialist

Paid Media Ops

  • Ad Ops Assistant
  • Reporting Analyst
  • Creative Editor
  • UTM & Pixel Specialist
  • Campaign Builder
  • GA4 Analyst

Shopify Dev

  • Shopify Developer
  • Theme Specialist
  • QA Tester
  • Support Developer
  • Project Manager
  • Liquid Developer

Ready to Hire Operators Who Ship?

Vetted shortlist in 5 business days. Your operator starts within 7 days of your pick.

Get Your First Operator