Staff Stack
StackCertified Process

From Role Request to Shipping Work in 7 Days

Not generic hiring. Role-specific certification that proves operators can do the actual work before they start.

The 4-Step Process

Simple, fast, and focused on getting you operators who actually ship work — not just fill a seat.

1

Tell Us Your Role

Share the role you need — Klaviyo builder, ad ops assistant, Shopify developer, reporting analyst, or any agency operator position. We'll match your requirements to our certification tracks.

  • 15-minute intake call or async brief
  • Role requirements mapped to certification track
  • Timeline and expectations aligned
2

We Match & Certify

We source candidates from our talent pool and put them through StackCertified testing — role-specific practical tests that mirror actual agency work.

  • Timed practical tests (Klaviyo flow build, ad account audit, etc.)
  • AI workflow proof: prompt → output → edits → deliverable
  • Communication simulation: Loom + written updates
3

You Review & Select

Interview pre-certified operators with their full scorecard. See exactly what they can do before you commit — test results, sample outputs, and tool fluency ratings.

  • Scorecard with test scores and sample work
  • Video interview with candidate
  • You make the final call
4

Operator Ships in 7 Days

Your StackCertified operator starts with onboarding complete. Weekly KPI check-ins, QA systems, and our replacement guarantee keep things running smoothly.

  • Onboarding handled by our team
  • Weekly performance check-ins
  • 14-day replacement guarantee

What StackCertified Means

Every operator earns their certification through practical testing — not resumes, not interviews alone, not generic assessments.

Practical Tests
Role-specific, timed assessments that mirror real agency work. Build a Klaviyo flow, audit a Meta account, fix a Shopify bug.
AI Workflow Proof
Every operator demonstrates they can work with AI tools: prompt → output → edits → final deliverable. Modern operators for modern workflows.
Communication Simulation
2-minute Loom walkthrough, 5-bullet written update, escalation message. Prove they can communicate clearly before placement.
Shareable Scorecard
Full transparency: test scores, sample outputs, tool fluency checklist. See exactly what you're getting before you hire.

StackOps: Ongoing Delivery Support

Certification is just the start. StackOps is the delivery infrastructure that keeps your operators performing.

QA Checklist Library

Role-specific quality checklists your operator uses to catch errors before delivery.

Weekly KPI Check-ins

We review performance weekly and address any issues before they become problems.

Performance Coaching

Ongoing feedback and skill development to keep your operator improving.

Backup Bench

If your operator is unavailable, we have certified backups ready to step in.

Common Questions

How long does it take to get an operator?

Most operators are ready to start within 7 days of your initial request. For specialized roles, it may take slightly longer to ensure we find the right certified match.

What if the operator doesn't work out?

Our StackGuarantee includes a 14-day replacement guarantee. If your operator isn't the right fit, we'll find a replacement at no additional cost.

What roles can you fill?

We specialize in agency operator roles: Klaviyo builders, email designers, ad ops assistants, reporting analysts, Shopify developers, QA testers, and more. If it's an agency execution role, we likely have a certification track for it.

Do I manage the operator directly?

Yes — your operator works for you and follows your direction on day-to-day tasks. We handle the employment, HR, weekly performance check-ins, and provide ongoing support through StackOps.

What's included in the monthly fee?

Everything: operator salary, StackCertified onboarding, weekly KPI check-ins, QA systems access, escalation support, and our replacement guarantee. No hidden fees.

Ready to Add Capacity?

StackCertified operators for your agency, ready in 7 days. More client capacity without more chaos.

Get Your First Operator