From Role Request to Vetted Shortlist in 5 Business Days
Not generic hiring. Role-specific certification that proves operators can do the actual work before they start.
The 4-Step Process
Simple, fast, and focused on getting you operators who actually ship work — not just fill a seat.
Tell Us Your Role
Share the role you need — Klaviyo builder, ad ops assistant, Shopify developer, reporting analyst, or any agency operator position. We'll match your requirements to our certification tracks.
- 15-minute intake call or async brief
- Role requirements mapped to certification track
- Timeline and expectations aligned
We Match & Certify
We source candidates from our talent pool and put them through StackCertified testing — role-specific practical tests that mirror actual agency work.
- Timed practical tests (Klaviyo flow build, ad account audit, etc.)
- AI workflow proof: prompt → output → edits → deliverable
- Communication simulation: Loom + written updates
You Review & Select
Interview pre-certified operators with their full scorecard. See exactly what they can do before you commit — test results, sample outputs, and tool fluency ratings.
- Scorecard with test scores and sample work
- Video interview with candidate
- You make the final call
Operator Starts Within 7 Days
Your StackCertified operator starts within 7 days of your pick. Weekly KPI check-ins, QA systems, and our replacement guarantee keep things running smoothly.
- Onboarding handled by our team
- Weekly performance check-ins
- Free replacement guarantee
What should an agency prepare before its new offshore operator starts?
Prepare four things before day one: a written task list for the first week, a named account in each tool the operator will use, one sample of work you have already accepted, and the name of the person who reviews early deliverables. With those ready, the first week goes to client work instead of waiting on logins and guessing at your standards.
A written first-week task list
List the tasks for week one in order, with the client, the tool and the due date for each.
A named account for each tool
Create an account in the operator's own name in each tool instead of sharing a login. Give each account only the permissions its tasks need, the approach NIST calls least privilege. Add access later as the work grows.
One sample of accepted work
Share one deliverable your team or a client has already approved, such as a live email flow or a finished report, so the operator can see the standard you expect.
A named reviewer for early deliverables
Decide who checks the operator's first deliverables and how quickly they will reply, so finished work does not sit waiting for feedback.
Still choosing the role? Compare operator roles and see pricing. When you are ready, tell us what you need and your shortlist arrives within 5 business days.
Contact Us to StartWhat StackCertified Means
Every operator earns their certification through practical testing — not resumes, not interviews alone, not generic assessments.
StackOps: Ongoing Delivery Support
Certification is just the start. StackOps is the delivery infrastructure that keeps your operators performing.
QA Checklist Library
Role-specific quality checklists your operator uses to catch errors before delivery.
Weekly KPI Check-ins
We review performance weekly and address any issues before they become problems.
Performance Coaching
Ongoing feedback and skill development to keep your operator improving.
Backup Bench
If your operator is unavailable, we have certified backups ready to step in.
Common Questions
How long does it take to get an operator?
You get a shortlist of vetted operators within 5 business days. Your operator starts within 7 days of your pick.
What should we prepare before our operator starts?
Prepare a written task list for the first week, a named account in each tool with only the permissions those tasks need, one sample of work you have already accepted, and the name of the person who will review early deliverables.
What if the operator doesn't work out?
Our StackGuarantee is a free replacement guarantee: 6 months on Direct Hire, 30 days on Managed Teams. If your operator isn't the right fit, we'll find a replacement at no additional cost.
What roles can you fill?
We specialize in agency operator roles: Klaviyo builders, email designers, ad ops assistants, reporting analysts, Shopify developers, QA testers, and more. If it's an agency execution role, we likely have a certification track for it.
Do I manage the operator directly?
Yes — your operator works for you and follows your direction on day-to-day tasks. On Managed Teams, we handle payroll and day-to-day HR admin, run weekly performance check-ins, and provide ongoing support through StackOps.
What's included in the Managed Teams fee?
You pay the operator's salary plus a $1,600/month Staff Stack fee per operator. The fee covers StackCertified onboarding, payroll and day-to-day HR admin, weekly KPI check-ins, QA systems access, escalation support, and the 30-day replacement guarantee. Month-to-month, with 30 days' written notice to cancel and no early-termination fee.
Ready to Add Capacity?
StackCertified operators for your agency, with a vetted shortlist in 5 business days. More client capacity without more chaos.
Get Your First Operator